Your privacy matters to us. This Privacy Policy explains exactly what personal data php22 collects, how it is used, who it may be shared with, and the rights you hold as a player under Philippine data protection law.
This Privacy Policy ("Policy") describes how php22 ("php22", "we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your", "Player") who access or use the php22 online gaming platform at php22.net. php22 is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By registering an account or using the php22 platform, you acknowledge that you have read and understood this Policy.
1.1 php22 acts as the data controller in respect of the personal information it collects from players and visitors to the php22 platform. As data controller, php22 determines the purposes and means of processing your personal data.
1.2 This Policy applies to all personal data collected through the php22 website, mobile platform, customer support channels, and any other service operated by php22. It applies to all users regardless of their location, though it is specifically designed to address the rights of Filipino players under Philippine law.
1.3 This Policy should be read alongside the php22 Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and php22.
1.4 If you have any questions about how php22 handles your personal data, you may contact our Data Protection Officer at: [email protected]
2.1 php22 collects personal data that you provide directly, data generated through your use of the platform, and data received from third parties in connection with identity verification and fraud prevention. The categories of personal data we collect include:
When you create a php22 account, we collect your full legal name, date of birth, nationality, residential address, email address, and mobile number. This information is required to create and manage your account and to verify your identity in accordance with our KYC obligations.
To comply with Philippine anti-money laundering regulations and PAGCOR requirements, php22 may request copies of government-issued identification documents such as a Philippine passport, driver's licence, SSS card, UMID, or PhilSys national ID. We may also request proof of address documents such as utility bills or bank statements.
We collect information about your deposits, withdrawals, and transaction history on the php22 platform. We also collect payment method details such as GCash account numbers, PayMaya account details, BPI or BDO bank account numbers, and Visa or Mastercard details (stored in tokenised form only — we do not store full card numbers).
We collect records of your gaming activity on the php22 platform, including games played, bets placed, wins and losses, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory reporting.
We automatically collect technical data when you access the php22 platform, including your IP address, device type and model, operating system, browser type and version, screen resolution, and unique device identifiers. We also collect log data such as access times, pages viewed, and referring URLs.
We retain records of communications between you and php22, including customer support chat transcripts, emails, and any feedback or complaints you submit. This data is used to resolve disputes, improve our services, and maintain records of our interactions with you.
3.1 php22 uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and managing your php22 player account, including processing deposits and withdrawals. |
| Identity Verification | Verifying your identity and age (21+) in compliance with KYC requirements and Philippine regulations. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct on the platform. |
| Responsible Gaming | Monitoring gaming behaviour to identify signs of problem gambling and providing appropriate interventions and support tools. |
| Customer Support | Responding to your enquiries, resolving disputes, and providing technical assistance. |
| Marketing | Sending you promotional offers, bonuses, and platform updates where you have consented to receive such communications. |
| Legal Compliance | Meeting our obligations under Philippine law, including reporting to PAGCOR and the Anti-Money Laundering Council (AMLC). |
| Platform Improvement | Analysing usage patterns and player behaviour to improve the php22 platform, games, and user experience. |
3.2 php22 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
4.1 php22 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 php22 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients in the circumstances described:
php22 is required by Philippine law to share player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other relevant government agencies upon lawful request or as required by our operating licence. Such disclosures may be made without prior notice to you where required by law.
php22 uses third-party KYC and identity verification service providers to assist with the verification of player identities and documents. These providers process your data solely on our behalf and under our instructions, and are bound by strict data processing agreements.
To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, php22 shares necessary transaction data with the relevant payment processors. These processors are subject to their own privacy policies and security standards.
php22 works with technology partners including game providers, cloud hosting services, and customer support platform providers. These partners may process your data as part of delivering their services to php22, and are bound by data processing agreements that require them to protect your data.
php22 may disclose your personal data to law enforcement agencies where required by law, court order, or where we believe disclosure is necessary to prevent or investigate criminal activity, protect the safety of any person, or protect the rights and property of php22.
5.2 Where php22 shares your data with third parties outside the Philippines, we ensure that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.
6.1 php22 uses cookies and similar tracking technologies on the php22 platform to enhance your experience, analyse platform usage, and support our security and fraud prevention measures. A cookie is a small text file placed on your device when you visit the php22 website.
6.2 php22 uses the following categories of cookies:
6.3 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the php22 platform. For strictly necessary cookies, no opt-out is available as they are essential to platform operation.
7.1 php22 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
7.2 As a general rule, php22 retains player account data for a minimum of five (5) years following account closure. This retention period is required by Philippine AML regulations and PAGCOR licensing conditions, which mandate that operators maintain records of player transactions and identity documents for at least five years.
7.3 Gaming activity logs and transaction records are retained for a minimum of five (5) years. Customer support communications are retained for three (3) years. Marketing consent records are retained for the duration of your account plus three (3) years.
7.4 Where php22 no longer has a lawful basis to retain your personal data, it will be securely deleted or anonymised so that it can no longer be associated with you.
8.1 php22 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, php22 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by the Data Privacy Act of 2012.
8.3 While php22 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your php22 account credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
9.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by php22:
You have the right to request a copy of the personal data php22 holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request that php22 correct any inaccurate or incomplete personal data held about you. You can update basic account information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine AML and PAGCOR regulations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though this right is subject to certain limitations.
You have the right to receive a copy of the personal data you have provided to php22 in a structured, commonly used, machine-readable format, and to request that this data be transmitted to another controller where technically feasible.
If you believe php22 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
9.2 To exercise any of the above rights, please contact the php22 Data Protection Officer at: [email protected]. php22 will respond to all data rights requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.
10.1 The php22 platform is strictly for adults aged 21 years and above in accordance with Philippine law. php22 does not knowingly collect personal data from individuals under the age of 21.
10.2 If php22 becomes aware that personal data has been collected from a person under the age of 21, that data will be immediately deleted and the associated account will be permanently closed. Any funds in the account will be returned to the payment source.
10.3 If you believe that a minor has registered an account on the php22 platform, please contact us immediately at [email protected] so that we can take appropriate action.
11.1 php22 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, php22 will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect.
11.2 The updated Policy will be posted on this page with a revised effective date. We encourage you to review this Policy periodically to stay informed about how php22 protects your personal data. Continued use of the php22 platform after the effective date of any changes constitutes your acceptance of the revised Policy.
12.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way php22 handles your personal data, please contact our Data Protection Officer:
php22 Data Protection Officer
Email: [email protected]
Platform: php22.net
Response time: Within 30 business days
12.2 If you are not satisfied with php22's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
12.3 php22 takes all privacy complaints seriously and is committed to resolving them promptly and fairly. We value the trust our Filipino players place in us and treat the protection of your personal data as a fundamental responsibility.
Your Data, Protected
From registration to withdrawal, your personal data is protected at every step of your php22 journey.
Every piece of data transmitted between your device and the php22 platform is protected by bank-grade 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
php22 verifies the identity of every player before processing withdrawals. This protects you from identity theft and ensures that only you can access your account funds.
php22 operates in full compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) and is registered with the National Privacy Commission. Your rights as a Filipino data subject are fully respected.
php22 never sells your personal data to third parties for commercial purposes. Your information is used solely to operate your account, comply with regulations, and improve your platform experience.
You can access, correct, or request deletion of your personal data at any time. Marketing preferences can be updated instantly through your account settings or by contacting our support team.
In the unlikely event of a data breach affecting your information, php22 will notify you and the National Privacy Commission promptly, in accordance with the Data Privacy Act of 2012 requirements.
Play with Confidence
Now that you understand how php22 protects your personal data, join over 500,000 Filipino players who trust php22 for a secure, fair, and entertaining online gaming experience. Players must be 21 years of age or older.